Emergency Management

Pierce County Emergency Operations Center has opened
Posted By Sheri Badger on Nov 25th, 2014 at 2:18 PM

The Pierce County Emergency Operations Center has opened at 2 p.m. Tuesday in response to the flooding on the local rivers. It is operating at a level 2.

For more information, contact 253-798-7470.

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Executive presses for extra outreach during 911 outage
Posted By Sheri Badger on Apr 10th, 2014 at 4:13 PM

Pierce County quickly mobilized in the early hours of Thursday morning to support local 911 dispatch centers during a multi-state outage.

After learning about the outage at 1:20 a.m., the county activated its Emergency Operations Center in Tacoma to coordinate and support 911 dispatch centers during this unprecedented incident. Two dozen staff and dispatch center liaisons compiled a list of alternate phone numbers for police, fire and medical aid and shared it with news media, social media and the Pierce County ALERT mass-notification system.

“Our Emergency Management staff and partners were responding to this crisis within minutes,” County Executive Pat McCarthy said. “Our goal was to make sure everyone knew what was happening and how to call for help in an emergency.

“I will be monitoring the state’s investigation of the causes of this outage,” she added. “In the meantime, we will review our own response to this incident. Any lessons learned will help increase our capabilities.”

People returning home from work may notice missed calls from Emergency Management’s Pierce County ALERT system – a toll-free number.

The first call was intended for approximately 400,000 devices. However, the alert was canceled part-way through the notification because the 911 system was coming back online. It reached 89,000 devices. The second call – which started in the late morning – notified the public that the system had been restored.

Pierce County residents and businesses are encouraged to opt in for emergency alerts. To sign up, go to www.piercecountywa.org/alert or call (253) 798-6595.

MEDIA CONTACTS:
Hunter George, Pierce County Communications director
253-798-6606
hgeorge@co.pierce.wa.us

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911 re-established in Pierce County
Posted By Sheri Badger on Apr 10th, 2014 at 11:42 AM

Reports from the state and the phone company state that 911 services have been restored in Pierce County.

A Pierce County ALERT was sent out to county residents and businesses around 11:15 a.m. which said:
‘The 911 system has reportedly been restored, but if you have difficulty reaching 911 the alternate numbers are listed here. Please do NOT use these numbers unless you have an emergency. For law enforcement in most of Pierce County, call South Sound 911 at 253-798-4722. In Fife, call 253-922-6656. In Puyallup, call 253-841-5431. For fire and medical in Tacoma, call 253-627-0151. For fire and medical outside of Tacoma, call 253-588-5217. For the Washington State Patrol, call 253-538-3100. On JBLM, call 253-967-3107.’

For more information, contact 253-798-7470.

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Pierce County ALERT to all residents; 911 outage
Posted By Sheri Badger on Apr 10th, 2014 at 6:06 AM

Due to the intermittent 911 outage being experienced across the state, the following Pierce County ALERT message was sent out to all residents and businesses in the county at approximately 6 a.m.

‘This message is to all Pierce County residents. The 911 system is experiencing outages. To call for police, fire or medical services, here are alternate numbers to use. Please do NOT use them unless you have an emergency. For law enforcement in most of Pierce County, call South Sound 911 at 253-798-4722. In Fife, call 253-922-6656. In Puyallup, call 253-841-5431. For fire and medical in Tacoma, call 253-627-0151. For fire and medical outside of Tacoma, call 253-588-5217. For the Washington State Patrol, call 253-538-3100. On JBLM, call 253-967-3107.’

The Pierce County Emergency Operations Center activated at 2:30 a.m. on Thursday in response to this statewide 911 outage.

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Alternate 911 phone numbers for Pierce County
Posted By Sheri Badger on Apr 10th, 2014 at 4:17 AM

The 9-1-1 system is experiencing intermittent outages statewide.

To report an emergency in Pierce County, here are alternate numbers:
For law enforcement:
South Sound 9-1-1 (Pierce County) – 253-798-4722
Fife area – 253-922-6656
Puyallup area – 253-841-5431
Washington State Patrol – 253-538-3100
JBLM – 253-967-3107

For fire and medical:
Tacoma Fire Department* – 253-627-0151
Pierce County (FireComm)** – 253-588-5217

*Tacoma Fire Department dispatches for: Midland, Parkland, Ruston, South Hill, Spanaway, Sumner, Tacoma,
**FireComm dispatches for: all other areas of Pierce County not listed above

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